I approached the agent with the identify of “Susan A†and greeted her with a “Excellent Morning!†Her response was a blank stare like I'd no organization remaining there then a glare Once i asked her if she was out there.
my grand mother take a flight from Ecuador two/eighteen/sixteen (halt in Miami)in path to Big apple,when she was waiting to receive her baggage what a shock she acquired!!her luggage was damaged and any individual inside steal some excellent which was inside,also the zipper was violated(broken)she lost in merchandise that she bring it to my spouse and children Together with the Expense about $350 when she educated what occurs in AA counter in JFK NY they presented to replaced her brand-new baggage by having an utilized and outdated one particular that appears like they get while in the rubbish!!.also they stated that to repair service requires about four weeks!
I am emailing this comment for you to make sure that AA could possibly superior be able to stimulate workers to be more courteous when things go Erroneous.Shopper service will make this type of distinction for those utilizing your service.
On Dec. 5th my spouse, Tamar and close friends Keith and Janet Burd And that i were coming back from a 7 working day cruise on Superstar Cruise Traces. We were being scheduled to return from Miami to Louisville, KY through Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we were being susceptible to missing our connecting flight away from Charlotte. The ticket agent certain us that we would have loads of time to generate the link in Charlotte. Well, the flight acquired afterwards and later on and also the ticket agent then informed us that we must make any connecting flight adjustments in Charlotte. After the aircraft ultimately arrived and all travellers boarded, there was another delay due to mechanical challenges. Then, the flight was cancelled and we ended up explained to to return to the gate where by an agent would rebook us. All right so…..150 passengers with a single agent !
I've to admit that I was selfishly content in order to ebook my flight before your entire other clients and the agent was capable to get rid of the charges.
Gold #6CJY924: Record Locator: EVIXIM Your program wouldn't print boarding go for 2nd leg of excursion. Known as Purchaser Service: CS informed me I would need to wait around 24 several hours in an effort to print 2nd leg of journey. Educated CS this wasn't real. Was placed on keep: CS came again and stated I used to be proper but to attend until 24 hours so as to print 2nd leg boarding move.
After we concluded experiencing Immigration and Customs and baggage and we experienced Wonderful problem obtaining the One particular AA Consumer Service person who was really challenging to take care of regarding the arrangements for the evening and following early morning. We uncovered that there have been no lodge rooms accessible. At 11.45 pm he eventually gave us a voucher for the 9AM flight another early morning in addition to a $12 voucher for meals.
To whom it could concern. I used to be quite disappointed with The shopper service that was supplied by among the list of flight attendants. (Flt. no. 408 from DCA to PHX) Quite RUDE and UNPROFESSIONAL) Unquestionably not as well mannered as being the video clips that happen to be proven ahead of the flight leaves. She ought to have still left her Mind-set in your own home simply because I was not the one passenger on this flight that experience her wrath. The flight attendants title is Cher. I used to be traveling in an exceedingly massive group on business enterprise and will definitely Imagine 2 times about using your Airways. The direct flight attendant was very apologetic nonetheless this should not have happened in the first place.
This agent was away from line and disrespectful. There was NO cause for her Frame of mind, particularly when there was NO line and a number of brokers standing with the counter like they were Prepared and able to help. Janet Ault
Just flew america Airways by means of american eagle….experienced the rudest flight attendant ever….Yet another passenger was javing questions on connecting flight …she was so concerned lacking it…flight attendant was so impolite and no help….she was unpleasant to passengers total serving beverages…..we sat for 20 minutes waiting foe gate when landing in chicago…Many people required to uae restroom…she snapped at men and women after we tried to use restrooms.
Report locator AQRPGM my practical experience While using the ticket agent within the Miami Global Airport was dreadful. Arrived two hrs before my flight since the flight was boarding I'd my boarding pass I would like to Invest in headset came again as well as ticket agent mentioned I didn’t Possess a boarding pass.
There was click here for more no gate ready for us and we waited a hour just before one was ready. That was not what we envisioned.
The crew associates have been probably the most non caring I've ever been on a flight with. It jogged my memory off my days in the lodge business enterprise when we had union and non union groups. I will never fly American once again I I have to go west I'll push.
i required to be in chicago on the aforementioned time 10:03pm and so i contacted another airlines (Virgin) who experienced a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight back. i want a refund for the whole return flight and also the booked most well-liked seat of 16F